eufy Security C31 2K Dual-Power Video Doorbell (Wired 16-24V/Battery) with Chime-Human Detection, 24/7 Continuous Recording, Quick-Release Battery,Weatherproof & Local Storage,No Monthly Fee(Renewed)

Price: $799.99 - $129.99
(as of Nov 25, 2025 16:30:59 UTC – Details)

Product Description

1 Convenient Power

2 24/7 Surveillance

3 Dual Power

1 Live Video Call

2 Voice Memo

3 Voice Assistant

Local Security, No Monthly Fee

Footage is stored locally with a microSD card up to 128 GB with no subscription fee. With Homebase S380 (sold separately), you can enjoy up to 16TB of expandable storage, keeping your privacy securely in your hands.

Centralized Security with HomeBase

Safeguarding your data and privacy, HomeBase S380 equips your devices with self-learning AI for intelligent management and facilitates effortless control over group settings, compiles footage when it detects movement across your cameras, creating a unified event overview.

What chimes can Video Doorbell C31 pair with?

The Video Doorbell C31 pairs with your existing chime, eufy HomeBase S280, S380, MiniBase Chime (T8023), Alexa, and Google Assistant. Note: It is not compatible with the original eufy Wi-Fi Chime (T8020), eufy Chime (T8740/T8742), or Apple HomeKit.

Is Video Doorbell C31 compatible with HomeBase 3?

Yes, it is compatible with HomeBase 3. This setup provides expandable local storage, enhanced AI functionality, cross-device features, and more.However, HomeBase 3 compatibility with Video Call is expected to be available in late November.

Why is my doorbell not working properly after binding?

Ensure you have the latest app (version 4.9.3 or above) and check if the doorbell has received the latest software update. Video Doorbell C31 is a new product, and using the latest app version is necessary for optimal performance.

Will Video Doorbell C31 support pre-record and 24/7 recording? Will my existing chime still work?

Yes, Video Doorbell C31 supports the pre-record and 24/7 recording functions when powered by a 16-24V, 30VA transformer. However, to enable these features, your existing chime will need to be bypassed.